StarlitePhi (“we,” “our,” or “us”) is a freelance web implementation business based in Gainesville, Florida, serving nonprofits and spiritual organizations. We are committed to protecting your personal information and being transparent about how we collect, use, and safeguard it. This Privacy Policy applies to starlitephi.com and all services we provide.
1. Information We Collect
We collect information in the following categories:
A. Contact Information
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- Name and email address submitted through contact forms on our website.
- Business or organization name and contact details provided by clients during onboarding or project engagement.
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B. Payment Information
When you make a payment for services, payment processing is handled through secure third-party processors (such as Stripe or PayPal via WooCommerce). We do not store your full credit card number, CVV, or banking credentials on our servers.
C. Website Usage Data
We automatically collect certain data when you visit starlitephi.com, including:
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- Pages visited and time spent on each page
- Browser type, device type, and operating system
- IP address and general geographic location
- Referring URLs and navigation paths
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This data is collected via cookies and analytics tools described in Section 4.
D. Business and Project Information
Clients may share organizational details, project requirements, login credentials for managed platforms, and other business information as part of our working relationship. This information is used solely to fulfill contracted services.
2. How We Use Your Information
We use collected information to:
- Respond to inquiries and communicate with prospective and current clients
- Deliver, manage, and improve contracted web services
- Process payments and maintain financial records
- Analyze website traffic to improve user experience and service offerings
- Send project updates, invoices, and service-related communications
- Comply with applicable legal obligations
We do not use your information for automated decision-making or profiling.
3. How We Share Your Information
StarlitePhi does not sell, rent, or trade your personal information to any third party. We share data only in the following limited circumstances:
- With third-party service providers who assist in delivering our services (see Section 4), under obligations of confidentiality
- When required by law, regulation, court order, or governmental authority
- To protect the rights, property, or safety of StarlitePhi, our clients, or the public
4. Third-Party Tools and Services
We use the following third-party platforms that may collect or process data in connection with our services:
Google Analytics / Google Search Console
We use Google Analytics to understand how visitors interact with our website. Google Analytics collects anonymized usage data via cookies. You can opt out using the Google Analytics Opt-Out Browser Add-on at tools.google.com/dlpage/gaoptout.
Meta (Facebook / Instagram Ads)
We use Meta Pixel on our website to measure the effectiveness of advertising campaigns on Facebook and Instagram. Meta may collect behavioral data to serve relevant ads. You can manage your ad preferences at your Facebook Ad Preferences settings.
WooCommerce / Payment Processors
Our website uses WooCommerce for service checkout and payment collection. Payments are processed by PCI-compliant third-party processors. These processors have their own privacy policies governing your payment data.
Email Marketing (Mailchimp)
We may use Mailchimp to send email communications to clients or subscribers. Mailchimp collects email open and click data. You may unsubscribe at any time via the link included in every email we send.
5. Cookies
Our website uses cookies — small text files stored on your device — to enable site functionality, analyze traffic, and support advertising. The types of cookies we use include:
- Essential cookies: Required for the website to function properly
- Analytics cookies: Used by Google Analytics to track usage patterns
- Marketing cookies: Used by Meta Pixel for ad performance measurement
You may control or disable cookies through your browser settings. Note that disabling certain cookies may affect website functionality.
6. Data Retention
We retain personal information only as long as necessary to fulfill the purposes described in this Policy, or as required by law. Client project data is retained for a minimum of three (3) years following the conclusion of services for accounting and legal compliance purposes. Contact form submissions are retained for up to twelve (12) months.
7. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your information from unauthorized access, disclosure, alteration, or destruction. These include secure password management, encrypted communications (SSL/TLS), and access-controlled platforms.
No method of transmission over the Internet is 100% secure. While we take data protection seriously, we cannot guarantee absolute security.
8. Your Rights
As a resident of the United States, you may have the following rights regarding your personal information:
- Access: Request a copy of the personal information we hold about you
- Correction: Request correction of inaccurate or incomplete data
- Deletion: Request deletion of your personal data, subject to legal retention requirements
- Opt-Out: Opt out of marketing communications at any time
To exercise any of these rights, contact us at the email address listed in Section 10.
9. Children’s Privacy
Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children. If you believe a child has submitted information to us, please contact us and we will promptly delete it.
10. Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will revise the Effective Date at the top of this page. We encourage you to review this Policy periodically to stay informed about how we protect your information. Continued use of our website or services after any changes constitutes your acceptance of the updated Policy.
11. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us:
StarlitePhi
Gainesville, Florida, USA
Email: [email protected]
Website: https://starlitephi.com